Quality Management System

We are convinced of the application and usefulness of our quality assurance system

Guiding Principle

Quality assurance is a central concern of the corporate strategy of the Hartmetall-Gesellschaft. In accordance with the international and cross-industry standardization of quality assurance systems, our quality management is based on principles that are standardized, optimized and further developed in accordance with the DIN EN ISO 9000 norm.

The term HMTG® quality stands for the quality assurence process safeguarding top performance in product quality and service as set out in our corporate goals.

 

Quality Policy

Central to our striving for quality is the employee. We focus on systematic communication of the quality concept to all employees aiming to continuously improve our services for the benefit of our customers.

Customer Focus

Quality is primarily defined by the requirements of our customers. Their individual assessment criteria are based on the need to meet market requirements cost-effectively and completely. We therefore focus in particular on:
  • optimized product properties and their constant quality
  • favorable price / performance ratio
  • reliability of delivery
  • commercial and technical support
Quality is primarily defined by the requirements of our customers. Their individual assessment criteria are based on the need to meet market requirements cost-effectively and completely. We therefore focus in particular on: